Step 0: Do you have a DU REDCap account? If not, please see "Getting access to REDCap."

Step 1: Be sure that for username, you're entering your DU email address without the @du.edu attached (firstname.lastname).

•  I know it seems like we're overemphasizing this step, but your browser will be actively trying to "help" by filling in different usernames that you use on other DU sites.

Step 2: Test whether you can log into MyDU -- if your MyDU password has expired, you'll need to change your MyDU password before you can log into REDCap.

Step 3: If Steps 1 and 2 don't solve your login problem, please email it.redcap@du.edu and explain that you've tried both steps 1 and 2 yet still can't log into your REDCap account.

Once you have a DU REDCap account, your PI/project administrator can grant you user rights to view and/or edit the projects you need to access. 

Yale University organizes a range of FAQs that can be a valuable reference to help you quickly identify and resolve commonly encountered issues.

Learning as you go? Look for help videos & question-mark icons embedded on most pages: