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DU REDCap Support

The aim of the guide is to provide tutorials, feature support, and troubleshooting to help University of Denver researchers effectively use the REDCap secure, web-based application for their data collection and management needs.

Do you want to use REDCap on your mobile device?

You can log into the normal REDCap interface from your web browser on any mobile device -- you don't need to use the mobile app to go mobile!

Are you collecting data offline?

The REDCap mobile app should only be used if you’re collecting data somewhere where there is no, or an unreliable, internet connection.

Mobile app users tend to run into more problems than users who access REDCap via a browser. For example, when you collect data in the mobile app, the data is only saved to your local device and not to our REDCap server, so it's much easier to lose data.

Please see the Project REDCap site for more caveats on using the app.