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DU REDCap Support

The aim of the guide is to provide tutorials, feature support, and troubleshooting to help University of Denver researchers effectively use the REDCap secure, web-based application for their data collection and management needs.

How DU Users Get Access to REDCap

For Personal Use and Explorations

If you are new to REDCap and would like to explore its features before starting a formal project, you can register a new account to try out the system and see what it can do for your research:

  1. Please fill out this form to request a new REDCap account for yourself or members of your lab.
  2. Once you have a REDCap account, your project administrator can grant you user rights to your lab's projects.

If Your Lab Requires REDCap Access

Does your lab already use REDCap?
  1. Please fill out this form to request a new REDCap account for yourself or members of your lab.
  2. Once you have a REDCap account, your project administrator can grant you user rights to your lab's projects.

Does your lab want to get started using REDCap?
  1. Email it.redcap@du.edu to set up a consultation where your PI can talk with REDCap support about whether REDCap is a good fit for your project.

 

Please allow 3–5 business days for your application to be reviewed and your account to be activated.

Access for Non-DU Collaborators

If a research project member is from outside DU, your PI (or any team member in a benefited position) can request that your project member become a Special Community Member (SCM). This process involves a background check, which can take several weeks -- so please plan ahead if you have outside users who need REDCap access!

IT@DU maintains a very helpful FAQ on SCMs -- once you're ready to complete the online SCM form, REDCap users should remember to:

  • Under "What technology resources are needed", choose: DU email address and VPN
  • include that your SCM needs to use REDCap in the “Reason for Requesting SCM Status/Access for Individual” text box.

Once you receive confirmation that your SCM now has a DU email address, please fill out this form to request their REDCap access.