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Management 2021 - Managing Complex Organizations: Citation Help

Table of Contents


Citation Builders

Citing First Research

First Research industry profiles do not have authors/bylines. Here's how you could cite it APA style:

Accounting services. (2017 November 27). Retrieved from First Research database

In text cite for a direct quotation:

"Companies in this industry provide services such as auditing, bookkeeping, payroll processing, and tax return preparation" (Accounting services, 2017, Industry overview, para. 1).

Citing IBISWorld

To cite the reports from IBISWorld using APA, it will probably be easier if you download the pdf version and use it to create your reference.

Alvarez, A. (2017, October). Fast food restaurants in the US. Retrieved from IBISWorld database

In-text cite:

"Industry growth is expected to slow over the next five years as the domestic economy continues to improve" (Alvarez, 2017, p. 5).

Citing Mergent Intellect

These are three examples on how you can cite information retrieved from Mergent Intellect using APA style.

Verizon Communications Inc. (2018a). Retrieved from Mergent Intellect database

("a" is used after the year to differentiate it from other Verizon entries)

If your instructor wants a URL, you can cite as follows:

Verizon Communications Inc. (2018a). Retrieved from

In-text cite:

One of Verizon's competitor's is AT&T (Verizon, 2018a).

If you are using information from a company's 10-K retrieved from Mergent Intellect, you can cite as follows:

Verizon Communications Inc. (2018b). Form 10-KRetrieved from Mergent Intellect database 

In-text cite (you need to include the page number if you are quoting exactly from the document):

Verizon offers "wireless services on a postpaid and prepaid basis" (Verizon, 2018b, p. 4).

You can use the following format to cite a First Research industry profile from Mergent Intellect: 

Verizon Communications Inc. (2018c). Telecommunications resellers. Retrieved from Mergent Intellect database

In-text cite:

The market for second-hand smartphones will probably diminish sales for new smartphones (Verizon, 2018c).